Reviews

★ ★ ★ ★ ★

I bought a set of Falken all terrain tires for my Cadillac SRX here. The owner and staff were helpful. There were quite a few things I didn't know about tires. The back tires should have been wider than the front on my rear wheel drive car, but they weren't, and the speed ratings were off ... The Falkens are grippy. A solid ride. The tires feel safer. The owner told me that when I bought them and it's turned out to be what I appreciate the most. Thank you.

Hi Ann, thank you for your 5-star review! We're thrilled to hear that you had a great experience at Factory Direct Tire Sales. Our team is dedicated to providing exceptional service and ensuring that you have all the information you need to make the best tire choices. We're glad that you're enjoying your Falken all-terrain tires and appreciate their superior grip and safety. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (425) 774-5131.

- Factory Direct Tire Sales
★ ★ ★ ★ ★

I've been using this place for over twenty years and things have been really good. I scheduled an appointment for Monday the 7th. When I pulled up, this place was closed. When I tried to reschedule an appointment today and explained that I had an appointment for monday, and when I pulled up they were closed. The person who I talked with to reschedule said yeah it was a holiday. I took the day off to have breaks done it was super frustrating and tried to get them scheduled for my next off day as I didn't want to take another day off. He said they didn't work on breaks on Saturday. It's disheartening to see the service here go down hill.

Hello Helen, we're disappointed to hear about your recent experience. We apologize for the inconvenience you've faced with scheduling and the unavailability of our services on the holiday. We strive to provide consistent and reliable service, and we understand your frustration. If there's anything we can do to make it right, please give us a call at (425) 774-5131. We value your loyalty over the years and hope to regain your trust.

- Factory Direct Tire Sales
★ ★ ★ ★ ★

There aren’t enough stars to tell you how wonderful this company is. Family run honest and will try to give you the best possible prices on your work. My husband and I have been doing business with this company for many many many many years and I’ve always been wonderfully satisfied.

Thank you, Michele! We're thrilled to hear about your continued satisfaction with our family-run business. We appreciate your loyalty over the years and look forward to serving you for many more. If you ever need anything, please don't hesitate to reach out at (425) 774-5131.

- Factory Direct Tire Sales
★ ★ ★ ★ ★

Oleksandr, we're sorry to hear about your experience. We strive to provide exceptional service to all our customers. Please give us a call at (425) 774-5131 so we can address your concerns and make things right.

- Factory Direct Tire Sales
★ ★ ★ ★ ★

Great experience! Strongly recommend very friendly!

Thank you, Brook, for your wonderful review! We're thrilled to hear that you had a great experience with us. At Factory Direct Tire Sales, customer satisfaction is our top priority. If you have any questions or need further assistance, please don't hesitate to reach out to us at (425) 774-5131. We look forward to serving you again in the future!

- Factory Direct Tire Sales
★ ★ ★ ★ ★

(Translated by Google) A young, white, teenage-looking employee greeted us warmly and spoke to us with a smile and in a good mood, making us feel welcome. (Original) พนักงานหนุ่มผิวขาวดูเป็นวัยรุ่นอยู่ ต้อนรับเราเป็นอย่างดีและพูดคุยกับเราด้วยรอยยิ้มและอารมณ์ดี ทำให้เรารู้สึกอบอุ่นใจ

Thank you so much for the kind review, Chureephon! We're glad you had a positive experience with our team. Providing excellent customer service is our top priority. If you ever need any help with tires or have any questions, please don't hesitate to reach out. We're here for you at Factory Direct Tire Sales!

- Factory Direct Tire Sales
★ ★ ★ ★ ★

Thank you for the 5-star review, Dan! We're thrilled to hear you had a great experience with us at Factory Direct Tire Sales. If you have any questions or need further assistance, please don't hesitate to give us a call at (425) 774-5131. We're here to help!

- Factory Direct Tire Sales
★ ★ ★ ★ ★

Very great tire store, always ready to help, friendly wi y h a big smile, no questions asked, just there to help with our problems, I truly recommend

Thank you Raul for trusting Factory Direct Tire Sales! We're thrilled to hear about your positive experience. Our team takes pride in providing excellent customer service and ensuring your satisfaction. Should you have any future tire needs, don't hesitate to contact us at (425) 774-5131. Safe travels!

- Factory Direct Tire Sales
★ ★ ★ ★ ★

I highly recommend Factory Direct Tire Sales. Every time I've gone there, it has been an amazing experience, no matter who's working that day. I never feel taken advantage of, they always clearly communicate to me what's going on, and are overall just genuinely kind people! I moved away but I will still take my car here because I trust them more than anyone! I will never stop recommending them to everyone!

Thank you for such a kind review, Summer! It's great to hear that you've had consistently amazing experiences with us. We pride ourselves on clear communication and making sure our customers feel comfortable. Give us a call if you need anything!

- Factory Direct Tire Sales
★ ★ ★ ★ ★

Great service. Two cars done and more to come. My sister coming next week. Phil great job on my recent car.

Thank you, Megan, for the excellent review! We're thrilled to hear that you and your family have had a positive experience with us. We take pride in providing great service to all our customers. When your sister comes next week, we'll be ready to help her too. If you need anything in the future, please don't hesitate to reach out to us at (425) 774-5131.

- Factory Direct Tire Sales
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