I came in early in the morning to have a nail removed from my tire. I got right in, got the problem fixed, great service, and free of charge because I buy my tires there. Can’t ask for more than that
Patricia, thank you! We’re glad we could quickly remove the nail and get you safely back on the road. We appreciate your loyalty to Factory Direct Tire Sales and look forward to serving you again. Call us anytime at (425) 774-5131.
Nash and his team work wheel miracles!
Ross, thank you! We’re thrilled Nash and the team worked their wheel magic for you. We appreciate your kind words and look forward to welcoming you back to Factory Direct Tire Sales. Reach us at (425) 774-5131.
Buying my tires here for 20 years plus from Nash. Excellent service excellent prices the only place to shop.
Thank you for your loyalty, Paul! We greatly appreciate your continued business and kind words. If you have any questions or need assistance, please don't hesitate to reach out to us at (425) 774-5131. We look forward to serving you for another 20 years!
Thanks for such a good job! My car is running good and the price was reasonable!!
Thank you for taking the time to leave us a positive review, Linda! We're delighted to hear that you had a great experience at Factory Direct Tire Sales. We strive to provide excellent service at reasonable prices. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at (425) 774-5131.
I had a great experience with cascade wheel. They were able to refinish all of my damaged wheels and make them look brand new. Turn around time was phenomenal. The people are friendly and Nina was right on when it came to the quote. I recommend this place to anyone with wheel damage that’s looking to get them repaired as opposed to buying new wheels
Thank you Dawnelle for the Five-Star review and recommendation! We are glad that you had a great experience with us at Factory Direct Tire Sales. Our team is dedicated to providing top-notch service, from wheel refinishing to friendly customer care. If you or anyone you know needs wheel repairs, feel free to reach out to us at (425) 774-5131.
My grandpa Phil referred me, and ever since my boyfriend and I having been using Factory Direct Tires for all our vehicle needs. Thank you Nash and all of you at Factory Direct Tires.
Thank you for your kind words, Emily! We appreciate your continued support and trust in our services. If you have any questions or need assistance, please don't hesitate to reach out to us at (425) 774-5131.
I have been a repeat customer at Factory Direct Tire Sales in Edmonds, Washington for four visits. EVERY time I need anything tire-related in.the past 10 years or so I have gone to Factory Direct. I am treated respectfully and professionally and I have received GREAT service and GREAT priducts: tires, tires, tires, and an wheel alignment. Their prices are very competitive and their service top-notch! I am a VERY HAPPY repeat customer ☺ and I will return again when my tire need arises!
Hi Ralph, thank you for being a loyal customer of Factory Direct Tire Sales! We're delighted to hear about your positive experiences over the years, from our competitive prices to our top-notch service. Whenever you need more tires or wheel alignments, we're here to help. Call us at (425) 774-5131.
I bought a set of Falken all terrain tires for my Cadillac SRX here. The owner and staff were helpful. There were quite a few things I didn't know about tires. The back tires should have been wider than the front on my rear wheel drive car, but they weren't, and the speed ratings were off ... The Falkens are grippy. A solid ride. The tires feel safer. The owner told me that when I bought them and it's turned out to be what I appreciate the most. Thank you.
Hi Ann, thank you for your 5-star review! We're thrilled to hear that you had a great experience at Factory Direct Tire Sales. Our team is dedicated to providing exceptional service and ensuring that you have all the information you need to make the best tire choices. We're glad that you're enjoying your Falken all-terrain tires and appreciate their superior grip and safety. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (425) 774-5131.
I've been using this place for over twenty years and things have been really good. I scheduled an appointment for Monday the 7th. When I pulled up, this place was closed. When I tried to reschedule an appointment today and explained that I had an appointment for monday, and when I pulled up they were closed. The person who I talked with to reschedule said yeah it was a holiday. I took the day off to have breaks done it was super frustrating and tried to get them scheduled for my next off day as I didn't want to take another day off. He said they didn't work on breaks on Saturday. It's disheartening to see the service here go down hill.
Hello Helen, we're disappointed to hear about your recent experience. We apologize for the inconvenience you've faced with scheduling and the unavailability of our services on the holiday. We strive to provide consistent and reliable service, and we understand your frustration. If there's anything we can do to make it right, please give us a call at (425) 774-5131. We value your loyalty over the years and hope to regain your trust.
There aren’t enough stars to tell you how wonderful this company is. Family run honest and will try to give you the best possible prices on your work. My husband and I have been doing business with this company for many many many many years and I’ve always been wonderfully satisfied.
Thank you, Michele! We're thrilled to hear about your continued satisfaction with our family-run business. We appreciate your loyalty over the years and look forward to serving you for many more. If you ever need anything, please don't hesitate to reach out at (425) 774-5131.